[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “HANDS YOU COUPONS”
Bottom Text: “AFTER THEY’VE ALREADY PAID”]
I can’t tell you how many times this has happened. And every single time the customer is pissed and thinks I’m the one to blame. We regularly have coupons and we always have a military discount (IF you have your military ID, but that’s another whole rant).
I don’t understand what’s so complicated about needing to present coupons and such before you actually pay for your things? And especially gift cards, why do people think gift cards aren’t money? So many people try to give me coupons after using a gift card, and even if you still had a balance, there’s nothing at that point I can do because you’re money is already gone. And you can bitch at me all you want, but you’re gonna be at customer service either way.